Customer and Call Center

Customer Service &

Call Center

Strategic solutions with people in focus.

Speak to us

Customer Service & Call Center

Strategic solutions with people in focus.

Speak to us

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For many of our customers, their customer center is their external face. This means that it is crucial to have the right employees in order to give the best possible first impression. We provide a range of flexible operational solutions, tailored to meet your specific business needs.


Our solutions save you costs and internal resources, so that you can focus on what matters most – namely your core business. Recruiting nearly 24,000 new call center employees each year, we help companies around the world connect with the talented people they need to succeed.

We get you, you get it.

Recruiting is in our DNA

For many of our customers, their customer center is their external face. This means that it is crucial to have the right employees in order to give the best possible first impression. We provide a range of flexible operational solutions, tailored to meet your specific business needs. Our solutions save you costs and internal resources, so that you can focus on what matters most – namely your core business. Recruiting nearly 24,000 new call center employees each year, we help companies around the world connect with the talented people they need to succeed.

Our Customer and

Call center solutions

Search & Selection

Targeted search for qualified labor for long-term employment.

Temporary Employment

For both: low and high volume orders.

We understand that your employees are the heart of a company. That's why we always go the extra mile when it comes to finding the right customer service profiles. We use innovative methods for recruiting, screening, training, managing and retaining qualified employees. Our detail-oriented approach means that you can always deliver exceptional service to your customers. At Grafton, every customer has a high priority and we familiarize ourselves with your values and culture to make the perfect match. We know your market inside and out. Our call center specific evaluation options include hard skill, multitasking ability, and behavioural components designed to help you boost your productivity by quickly identifying highly skilled agents.

We understand that your employees are the heart of a company. That's why we always go the extra mile when it comes to finding the right customer service profiles. We use innovative methods for recruiting, screening, training, managing and retaining qualified employees. Our detail-oriented approach means that you can always deliver exceptional service to your customers.


At Grafton, every customer has a high priority and we familiarize ourselves with your values and culture to make the perfect match. We know your market inside and out. Our call center specific evaluation options include hard skill, multitasking ability, and behavioural components designed to help you boost your productivity by quickly identifying highly skilled agents.

Need to talk?

Need to talk?

Speak to us!

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